European Parliament Launches (Controversial) Virtual World Citzalia

Community, Government, Second Life, Virtual Worlds on August 27th, 2010 3 Comments

citz large

There has been quite some noise in the Euro blogosphere about the latest European Parliament project, Citzalia.  Citzalia is a new virtual world and social networking forum developed for the EU assembly by the European Service Network (ESN) to boost citizens’ understanding of how the EU works.

Participants can create an avatar, interact, network, debate topical issues, propose and vote on legislation, etc.  EU officials hope the game will provide a platform for debate and discussion of the issues that have been, are or can be addressed by the European Parliament.

Ahmed ElAmin, Citzalia project editor at ESN, stated that goal of the project is “to get EU citizens debating and talking about [European law] and get people to participate on the issues the [European] Parliament debates. ElAmin maintains that there will be no censorship in Citzalia, but acknowledged that there is a “huge risk that misinformation could be fed in”.  To address this, current Members of the European Parliament (MEPs) and European officials will be on hand to guide users through the procedures and provide background information.   The officials will “correct” mistakes about the EU only. ElAmin says “they won’t be editing for views, but having these people in can sort of correct things.”

That sounds pretty good, right?  Wrong. Meet Citzalia.

While the concept of Citzalia may have sounded good on paper, the demonstration leaves something to be desired (to say the least).  It’s not just the graphics either.  Many Euro-bloggers, including prominent Brussels blogger Jon Worth, have expressed concerns about the whole project.  “I really fear this is going to become a virtual ghost European Parliament with high costs and very few users,” Worth says.

I have to say I share his concerns.  With the initial cost of the project being quoted around  €275,000 ( about $350,000 USD) I can’t help, but feel the ESN got it wrong with Citzalia.  In fact, I feel the project would be much better suited in a virtual environment like Second Life.

Not only could Second Life provide an “experimental” project like Citzalia a much needed audience with over 200,000 active EU Residents in SL (according to July 2010 metrics), but for a fraction of the cost.   Second Life also already has an large and active government community of international agencies working together, sharing ideas, and exploring possibilities for education, collaboration, and outreach in virtual spaces.

Eric Hackathorn (Hackshaven Harford in SL), virtual worlds program manager at the National Oceanic and Atmospheric Administration (NOAA), has been lauded as the first person to establish a virtual government presence on Second Life in 2005 and he’s been active in virtual worlds ever since.  His work in SL provides people with the ability to learn about and communicate with NOAA in a two-way conversation, behind the corporate firewall.  Hackathorn sees the growing government community in SL as an asset. “It helps that we’re all neighbors.” he said. “We get more leverage out of doing things collectively than individually.”

I think Citzalia was a missed opportunity for the ESN and the EU as well as for Second Life.   Citzalia is currently accepting beta users before it goes live later this year. Time will tell.

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3 Responses to “European Parliament Launches (Controversial) Virtual World Citzalia”

  1. reed says:

    The problem with this platform isn’t that they spent too much money on it. The problem is that they didn’t spend enough. You get what you pay for, and they paid for the discount brand VW.

    It would have been a cheaper, more attractive product, had they implemented their goal in another, already existing VW, like Second Life. As opposed to building their own from scratch.

  2. [...] This post was mentioned on Twitter by Botgirl Questi, Kimberly Winnington, Indigo Mertel, Alan Rycroft, Suella Ember and others. Suella Ember said: RT @botgirlq: European Parliament Launches (Controversial) Virtual World Citzalia http://j.mp/c5tZp1 [...]

  3. Linus says:

    I have read a considerable amount of posts on this topic and yours by far has been the best, so thank you. They really knobbed up this one.

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